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ETR 138 : 20002

Current
Current

The latest, up-to-date edition.

NETWORK ASPECTS (NA); QUALITY OF SERVICE INDICATORS FOR OPEN NETWORK PROVISION (ONP) OF VOICE TELEPHONY AND INTEGRATED SERVICES DIGITAL NETWORK (ISDN)
Available format(s)

Hardcopy , PDF

Language(s)

English

Foreword
1 Scope
2 References
3 Definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 General considerations
5 Voice telephony QoS indicators
  5.1 Fault reports per access line per year
  5.2 Unsuccessful call ratio
  5.3 Call set up time
  5.4 Supply time for initial network connection
  5.5 Percentage of orders completed on or before the date
      confirmed or contracted with the customer
  5.6 Response time for operator services
  5.7 Availability (i.e. in working order) of card and coin
      operated public pay phones
  5.8 Fault repair time
  5.9 Service restoration
6 ISDN QoS indicators
  6.1 For all bearer services
  6.2 For circuit mode switched bearer services
  6.3 For circuit mode permanent bearer services
  6.4 For all packet mode bearer services
  6.5 For packet mode switched bearer services
  6.6 For packet mode permanent services
Annex A: The five principles for ONP QoS Indicators
Annex B: Relationship between the accuracy of the estimator of
         the unsuccessful call ratio and the number of calls to
         be observed
History

Enhanced version of ETR 138 to incorporate recent advances in the field of QoS study for ISDN and telephony.

Committee
NA 4
DocumentType
Standard
Pages
30
PublisherName
European Telecommunications Standards Institute
Status
Current

EG 202 009-1 : 1.3.1 USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS
TR 102 538 : 1.1.1 USER GROUP; LIST OF DEFINITIONS AND ABBREVIATIONS
TR 101 672 : 1.1.6 MANAGEMENT SERVICES PROVIDED BY PUBLIC NETWORK OPERATORS (PNOS) OR SERVICE PROVIDERS; REVIEW OF USER NEEDS FOR STANDARDIZATION; TUTORIAL AND RECOMMENDATIONS
TR 102 024-7 : 4.1.1 TELECOMMUNICATIONS AND INTERNET PROTOCOL HARMONIZATION OVER NETWORKS (TIPHON) RELEASE 4; END-TO-END QUALITY OF SERVICE IN TIPHON SYSTEMS; PART 7: DESIGN GUIDE FOR ELEMENTS OF A TIPHON CONNECTION FROM AN END-TO-END SPEECH TRANSMISSION PERFORMANCE POINT OF VIEW
TR 101 672-1 : 1.1.5 MANAGEMENT SERVICES PROVIDED BY PUBLIC NETWORK OPERATORS (PNOS) OR SERVICE PROVIDERS - REVIEW OF USER NEEDS FOR STANDARDIZATION - PART 1: TUTORIAL AND RECOMMENDATIONS
EG 202 009-2 : 1.3.1 USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS
TS 103 222-1 : 1.2.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); REFERENCE BENCHMARKING, BACKGROUND TRAFFIC PROFILES AND KPIS; PART 1: REFERENCE BENCHMARKING, BACKGROUND TRAFFIC PROFILES AND KPIS FOR VOIP AND FOIP IN FIXED NETWORKS

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