Provides guidance for the software industry on quality management systems complying with ISO9001:2000. It relates particularly to the development of software and explains the application of the quality management systems requirements in this field. Guidance is given on the process model and design and development as they may apply to the software developer. The terminology used and the examples given are relevant to the software industry. In addition, the major changes in ISO9001:2000 compared with ISO9001:1994 are identified and their impact highlighted.

General This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.NOTE: In this International Standard, the term “product” applies only to the product intended for, or required by, a customer

First published as AS/NZS 3905.8:1996.Revised and redesignated as HB 90.9-2000.Reconfirmed 2016. Originated as AS/NZS 3905.8:1996. Revised and redesignated as HB 90.9-2000.