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ISO 9004:2018

Current
Current

The latest, up-to-date edition.

Quality management — Quality of an organization — Guidance to achieve sustained success
Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English, French, Spanish, Castilian

Published date

04-03-2018

ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.

ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.

ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.

Committee
ISO/TC 176/SC 2
DevelopmentNote
Supersedes ISO 9004-1. (11/2000) Supersedes ISO/FDIS 9004. (04/2018)
DocumentType
Standard
Pages
59
PublisherName
International Organization for Standardization
Status
Current
Supersedes

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