• There are no items in your cart

ISO/IEC 19086-2:2018

Current
Current

The latest, up-to-date edition.

Cloud computing — Service level agreement (SLA) framework — Part 2: Metric model
Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English

Published date

12-12-2018

This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.

This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.

This document does not mandate the use of a specific set of metrics for cloud SLAs.

Committee
ISO/IEC JTC 1/SC 38
DocumentType
Standard
Pages
39
ProductNote
This standard also refers to NIST 800-53v4
PublisherName
International Organization for Standardization
Status
Current

Standards Relationship
CSA ISO/IEC 19086-2:19 Identical
DS/ISO/IEC 19086-2:2018 Identical
AS ISO/IEC 19086.2:2023 Identical
BS ISO/IEC 19086-2:2018 Identical

View more information
US$201.00
Excluding Tax where applicable

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.