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ISO/IEC 19086-3:2017

Current
Current

The latest, up-to-date edition.

Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements
Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English

Published date

07-20-2017

Publisher

International Organization for Standardization

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.

ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

DocumentType
Standard
Pages
15
ProductNote
THIS STANDARD ALSO REFERS TO ISO/IEC 19086-2,ISO/IEC 19086-4,ISO/IEC 19941
PublisherName
International Organization for Standardization
Status
Current

18/30346433 DC : 0 BS ISO/IEC 19086-4 - INFORMATION TECHNOLOGY - CLOUD COMPUTING SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 4: SECURITY AND PRIVACY
BS ISO/IEC 19086-1:2016 Information technology. Cloud computing. Service level agreement (SLA) framework Overview and concepts
17/30346428 DC : 0 BS ISO/IEC 19086-2 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 2: METRIC MODEL
ISO/IEC 19086-1:2016 Information technology Cloud computing Service level agreement (SLA) framework Part 1: Overview and concepts
16/30316173 DC : 0 BS ISO/IEC 19086-1 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 1: OVERVIEW AND CONCEPTS
CAN/CSA-ISO/IEC 19086-1:18 Information technology — Cloud computing — Service level agreement (SLA) framework — Part 1: Overview and concepts (Adopted ISO/IEC 19086-1:2016, first edition, 2016-09-15)
SR 003 391 : 2.1.1 CLOUD STANDARDS COORDINATION PHASE 2; INTEROPERABILITY AND SECURITY IN CLOUD COMPUTING

ISO/IEC 19086-1:2016 Information technology Cloud computing Service level agreement (SLA) framework Part 1: Overview and concepts
ISO/IEC 19944:2017 Information technology Cloud computing Cloud services and devices: Data flow, data categories and data use
ISO/IEC 17789:2014 Information technology — Cloud computing — Reference architecture
ISO/IEC 17788:2014 Information technology — Cloud computing — Overview and vocabulary

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Hardcopy - English
PDF - English
PDF 3 Users - English
PDF 5 Users - English
PDF 9 Users - English
Hardcopy - English
PDF - English
PDF 3 Users - English
PDF 5 Users - English
PDF 9 Users - English
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