• ISO/IEC TR 20000-11 : 2015

    Current The latest, up-to-date edition.

    INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 11: GUIDANCE ON THE RELATIONSHIP BETWEEN ISO/IEC 20000-1:2011 AND SERVICE MANAGEMENT FRAMEWORKS: ITIL[R]

    Publisher:  International Organization for Standardization

    Published:  01-01-2015

    Available Formats:  PDF - English, Hardcopy - English
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