NS EN ISO 9241-210 : 2010

Describes guidance on human-centred design principles and activities throughout the life cycle of computer-based interactive systems. Proposed to be used by those managing design processes. It concerns both hardware and software components of interactive systems. NOTE Computer based interactive systems vary in scale and complexity. Examples include off the shelf (shrink wrap) software products, custom office systems, plant monitoring systems, automated banking systems, web sites and applications, and consumer products, such as vending machines, mobile phones and digital television. All over here such systems are generally referred to as products, systems or services although, for clarity, sometimes only one term is used. Also gives provides an overview of human-centred design activities. Information proposed here are for use by those responsible for planning and managing projects that design and develop interactive systems. So this addresses technical human factors and ergonomics issues only to the extent necessary to allow such individuals to understand their relevance and importance in the design process as a whole. Also describes a framework for human factors and usability professionals involved in human-centred design. Detailed human factors, ergonomics, usability and accessibility issues are dealt with more fully in a number of standards including other parts of ISO 9241.