SS-ISO/IEC 20000-1:2018
Current
Current
The latest, up-to-date edition.
Information technology - Service management - Part 1: Service management system requirements (ISO/IEC 20000-1:2018, IDT)
Available format(s)
Hardcopy
Language(s)
English
Published date
10-05-2018
Publisher
This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).
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