SWIFT 2:2009
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
06-14-2019
01-01-2009
Foreword
Introduction
1 Scope for public sector organizations
2 Normative references
3 Terms and definitions in public sector organizations
4 Quality management systems in public sector
organizations
5 Management responsibility
6 Resource management
7 Service realization in public sector organizations
8 Measurement, analysis and improvement
Bibliography
Further reading
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