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SWIFT 2:2009

Withdrawn
Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

EMBEDDING EFFECTIVE MANAGEMENT SYSTEMS IN PUBLIC SECTOR ORGANIZATIONS - GUIDANCE FOR THE IMPLEMENTATION OF ISO 9001:2008
Withdrawn date

06-14-2019

Published date

01-01-2009

Foreword
Introduction
1 Scope for public sector organizations
2 Normative references
3 Terms and definitions in public sector organizations
4 Quality management systems in public sector
  organizations
5 Management responsibility
6 Resource management
7 Service realization in public sector organizations
8 Measurement, analysis and improvement
Bibliography
Further reading

Gives public sector organizations with guidance for the voluntary implementation of a management system based on the requirements of ISO 9001:2008.

DevelopmentNote
Earlier was NWA 2, now Redesignated as SWIFT 2. (11/2011)
DocumentType
Standard
PublisherName
National Standards Authority of Ireland
Status
Withdrawn

ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
ISO 19011:2011 Guidelines for auditing management systems
ISO 10015:1999 Quality management Guidelines for training
IWA 1:2005 Quality management systems Guidelines for process improvements in health service organizations
IWA 2:2007 Quality management systems Guidelines for the application of ISO 9001:2000 in education
ISO 10005:2005 Quality management systems Guidelines for quality plans
ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
ISO 10006:2003 Quality management systems Guidelines for quality management in projects
CGSB 184.1 : 2002 GUIDELINES FOR IMPLEMENTING ISO 9000 QUALITY MANAGEMENT SYSTEMS IN PUBLIC SECTOR ORGANIZATIONS
ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary

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