UNI ISO 10001:2019
Current
Current
The latest, up-to-date edition.
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Published date
02-28-2019
This document gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.
Sorry this product is not available in your region.
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.