• There are no items in your cart

BS EN ISO/IEC 19796-1:2009

Current
Current

The latest, up-to-date edition.

Information technology. Learning, education and training. Quality management, assurance and metrics General approach
Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

11-30-2009

Introduction
1 Scope
2 Terms and definitions
3 Process model
4 Conformance
Annex A (informative) - Explanation for the use of the
                        model
Annex B (informative) - DIN process model (DIN PAS 1032-1)
Annex C (informative) - French code of practice in
                        E-Learning (AFNOR Z76-001)
Annex D (informative) - Reference Quality Criteria
                        (RQC) DIN PAS 1032-1
Annex E (informative) - Harmonized model for quality
                        management for learning, education,
                        and training: mapping CELTSC and RFDQ
Annex F (informative) - Specific quality objectives
Annex G (informative) - References

Gives a common framework to describe, specify, and understand critical properties, characteristics, and metrics of quality.

Committee
IST/43
DevelopmentNote
Supersedes 04/30114492 DC. Renumbers and supersedes BS ISO/IEC 19796-1. 2009 version incorporates corrigendum to BS ISO/IEC 19796-1. (11/2009)
DocumentType
Standard
Pages
130
PublisherName
British Standards Institution
Status
Current
Supersedes

Standards Relationship
ISO/IEC 19796-1:2005 Identical
EN ISO/IEC 19796-1:2009 Identical

ISO 10015:1999 Quality management Guidelines for training
ISO/IEC 11179-3:2013 Information technology — Metadata registries (MDR) — Part 3: Registry metamodel and basic attributes
DIN PAS 1032-1 : 2004 LEARNING, EDUCATION AND TRAINING FOCUSING ON E-LEARNING - PART 1: REFERENCE MODEL FOR QUALITY MANAGEMENT AND QUALITY ASSURANCE - PLANNING, DEVELOPMENT, REALIZATION AND EVALUATION OF PROCESSES AND OFFERS IN LEARNING, EDUCATION AND TRAINING
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
ISO/IEC Guide 2:2004 Standardization and related activities General vocabulary
ISO/IEC 2382:2015 Information technology — Vocabulary

View more information
US$407.27
Excluding Tax where applicable

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.