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BS ISO 16355-1:2015

Withdrawn
Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

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withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

Application of statistical and related methods to new technology and product development process General principles and perspectives of Quality Function Deployment (QFD)
Available format(s)

Hardcopy , PDF

Withdrawn date

10-14-2021

Language(s)

English

Published date

12-31-2015

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Basic concepts of QFD
5 Integration of QFD and product development methods
6 Types of QFD projects
7 QFD team membership
8 QFD voices
9 Structuring information sets
10 Prioritization
11 Quantification
12 Translation of one information set into another
13 Transfer of prioritization and quantification from one
   information set into another
14 Solution concept engineering
15 Design optimization
16 Prototyping, testing, and validation
17 Build planning
18 Build start-up
19 Build
20 Packaging design, logistics, channel management,
   consumer information, and operating instructions
21 Customer support
22 Customer satisfaction
23 Product end-of-life disposal, recycle, reuse, and other
   sustainability concerns
24 Flow to next generation development
Annex A (informative) - Examples of applicable methods
        and tools
Annex B (informative) - Concept relationships and their
        graphical representation
Bibliography

Explains the quality function deployment (QFD) process, its purpose, users, and tools.

Committee
MS/6
DevelopmentNote
Supersedes 15/30270498 DC. (12/2015)
DocumentType
Standard
Pages
86
PublisherName
British Standards Institution
Status
Withdrawn
SupersededBy
Supersedes

ISO 16336:2014 Applications of statistical and related methods to new technology and product development process — Robust parameter design (RPD)
ISO 10004:2012 Quality management Customer satisfaction Guidelines for monitoring and measuring
ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
ISO 20252:2012 Market, opinion and social research Vocabulary and service requirements
ISO 21500:2012 Guidance on project management

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