DR SA/SNZ TR ISO/IEC 20000.5:2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Information technology - Service management Exemplar implementation plan for ISO/IEC 20000-1
05-11-2023
05-23-2014
Proposes the adoption of ISO/IEC TR 20000-5:2013, which provides an approach to implement an SMS that can fulfil the requirements of AS/NZS ISO/IEC 20000-1. It includes a generic, three-phased plan to manage implementation activities.
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