DS ISO 10003 : 2007
Current
Current
The latest, up-to-date edition.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR DISPUTE RESOLUTION EXTERNAL TO ORGANIZATIONS
Published date
01-12-2013
Publisher
Gives guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute resolution process for complaints that have not been resolved by the organization.
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