NETWORK ASPECTS (NA); GENERAL ASPECTS OF QUALITY OF SERVICE

Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

European Telecommunications Standards Institute

Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 Quality of Service (QoS)
  4.1 Generic definition of QoS
  4.2 Particular definitions of QoS
  4.3 General comments
5 Network Performance (NP)
6 Service performance
7 Relationship between QoS and NP
8 Methodology for handling aspects of NP related to QoS
  8.1 The basics of the methodology
  8.2 Capture and defining of user's/customer's QoS requirements
  8.3 Arriving at QoS offered
  8.4 Mapping and specifying NP objectives
  8.5 Measurement of NP (including feedback)
  8.6 Establishment of QoS achieved
  8.7 Assessment of QoS perceived and subsequent follow-up
Annex A: An example of generic framework for capture of
         user's/customer's QoS requirements
      A.1 Introduction
      A.2 Glossary of terms
      A.3 Description of cells in the generic QoS matrix
History

Describes the methods for deriving quality of service from network performance. Has been developed to: distinguish between quality of service and user option; provide descriptions of network performance and quality of service; describe the features of and the relationship between network performance, quality of service and user option; illustrate how the quality of service and the network performance concepts are applied in digital networks; identify generic performance parameters; distinguish between quality of service and user option; and indicate and classify performance concerns for which parameters may be needed.

Committee	NA 4
DocumentType	Standard
Pages	30
PublisherName	European Telecommunications Standards Institute
Status	Current

DD ENV 1997-2:2000	Eurocode 7. Geotechnical design Design assisted by laboratory testing
GS MOI 010 : 1.1.1	MEASUREMENT ONTOLOGY FOR IP TRAFFIC (MOI); REPORT ON INFORMATION MODELS FOR IP TRAFFIC MEASUREMENT
EG 202 009-1 : 1.3.1	USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS
EG 201 103 : 1.1.1	HUMAN FACTORS (HF); HUMAN FACTORS ISSUES IN MULTIMEDIA INFORMATION RETRIEVAL SERVICES (MIRS)
TR 102 538 : 1.1.1	USER GROUP; LIST OF DEFINITIONS AND ABBREVIATIONS
TR 103 125 : 1.1.1	CLOUD; SLAS FOR CLOUD SERVICES
EG 202 765-1 : 1.1.2	SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QOS AND NETWORK PERFORMANCE METRICS AND MEASUREMENT METHODS; PART 1: GENERAL CONSIDERATIONS
ETR 038 : 20001	BUSINESS TELECOMMUNICATIONS (BT) - OPEN NETWORK PROVISION (ONP) TECHNICAL REQUIREMENTS - STANDARDIZATION REQUIREMENTS FOR ONP LEASED LINES
EG 202 009-3 : 1.3.1	USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA)
TR 102 198 : 1.1.1	SERVICES AND PROTOCOLS FOR ADVANCED NETWORKS (SPAN); PRELIMINARY ANALYSIS OF MIGRATION TO THE INTERNET NGN
TR 102 024-7 : 4.1.1	TELECOMMUNICATIONS AND INTERNET PROTOCOL HARMONIZATION OVER NETWORKS (TIPHON) RELEASE 4; END-TO-END QUALITY OF SERVICE IN TIPHON SYSTEMS; PART 7: DESIGN GUIDE FOR ELEMENTS OF A TIPHON CONNECTION FROM AN END-TO-END SPEECH TRANSMISSION PERFORMANCE POINT OF VIEW
ETR 200011 : 20001	NETWORK ASPECTS (NA); THE RELATIONSHIP BETWEEN NETWORK COMPONENT PERFORMANCE AND THE OVERALL NETWORK PERFORMANCE
ETR 044 : 20001	NETWORK ASPECTS (NA) - REFERENCE EVENTS FOR NETWORK PERFORMANCE PARAMETERS IN AN ISDN
EG 202 009-2 : 1.3.1	USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS
TR 102 276 : 1.1.1	USER GROUP USER'S QUALITY OF SERVICE CRITERIA FOR INTERNET ACCESS IN EUROPE