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FD ISO 10002 : 2014 FD

Current

Current

The latest, up-to-date edition.

QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS

Published date

01-12-2013

DevelopmentNote
Indice de classement: X50-187FD. FD ISO 10002 December 2004. (12/2004) FD ISO 10002 August 2014. (08/2014)
DocumentType
Miscellaneous Product
PublisherName
Association Francaise de Normalisation
Status
Current

Standards Relationship
ISO 10002:2014 Identical

ISO 9000:2015 Quality management systems — Fundamentals and vocabulary

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