FD ISO 10008:2022
Current
Current
The latest, up-to-date edition.
Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions
Available format(s)
Hardcopy
Language(s)
English - French
Published date
09-01-2022
Publisher
This document gives guidance on planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction (B2C ECT) system within anorganization.
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