1 - HB 143:1999 GUIDELINES FOR MANAGING RISK
3 - Preface
5 - Contents
7 - Introduction
7 - The public sector guidelines in context
7 - Outcomes
8 - We all manage risk consciously or unconsciously
8 - Managing risk-an integral part of good business practice
8 - Managing risk-an integral part of the reform of the public sector
9 - The Australian and New Zealand Guidelines for managing risks-an opportunity and a challenge
10 - The need to manage risk
10 - What is risk?
11 - What is meant by managing risk?
13 - When is there a need to manage risk?
15 - Management of risk
15 - The public sector context
16 - Pursuing public sector values and ethics
16 - Corporate governance
17 - Recognising the multiple accountability mechanisms
18 - Managing risk and the elected representatives
18 - Managing risk and the Ombudsman
19 - Meeting legal requirements
20 - Avoiding quick solutions
20 - Risks, returns and resource priorities-linkages
21 - The process for managing risk
21 - Risk management at all levels of the organisation
22 - Documenting helps to meet accountability requirements
24 - Establish the context
26 - Key questions in establishing context
26 - Organisation experience-broad context consideration
26 - Documentation of this step
27 - Stakeholder identification
28 - Communication and consultation
28 - Perceptions of risk
29 - Identify risks
30 - Possible methods of identifying risks
30 - Possible sources of risk
31 - Possible areas of risk effect
31 - Key questions in identifying risks
31 - Documentation of this step
32 - Organisation experience
32 - Analyse risks
34 - Likelihood
35 - Consequences
35 - Table to determine the level of risk
36 - Level of risk
36 - Recognising and exploiting opportunities
38 - Possible methods of analysing risks
38 - Qualitative methods include
38 - Quantitative methods include
39 - Key questions in analysing risk
39 - Documentation of this step
39 - Organisation experience-analytical techniques
40 - Evaluate risks
40 - Reasons why a risk may be accepted
41 - As low as reasonably practicable
43 - Management response to the level of risk
43 - Key questions in assessing and ranking
43 - Documentation of this step
43 - Treat risks
43 - Identifying options for risk treatment
45 - Risk recovery
46 - Funding options
46 - Funding of risk treatment
47 - Monitoring and review of the funding process
48 - Key questions in treating risks
48 - Documentation of this step
48 - Continually monitor and review
49 - Possible methods of review
49 - Key questions
49 - Documentation of this step
50 - Implementing a corporate program for managing risk
50 - The challenge for leaders-integration
51 - The challenge for managers-leadership
51 - The challenge for all-continuous improvement
52 - Implementation process
52 - Develop the organisation policy
53 - Establish the organisational infrastructure
53 - Infrastructure issues may include
54 - Manage risks at the organisational level
54 - Cross-organisational risk management
55 - Manage risks at the program, project and team level
55 - Manage risks at the individual level
55 - Monitor and review
56 - Risk management plans
57 - Monitoring the effective performance management plans of risk
58 - Reviewing risk management plan effectiveness
59 - Conclusion
61 - Further information
61 - Professional associations
61 - References
61 - Managing risk-general
63 - Managing risk in specific contexts
64 - Managing risk-Public sector issues
66 - Glossary