Contents
Foreword
0 Introduction
  0.1 Origins of the FASTEST Workshop
  0.2 Why the need for this CWA?
  0.3 The contribution of CWA 14838:2003 within CEN
  0.4 What value will this CWA offer the transport industry
       in 2003?
  0.5 CWA 14838:2003 - what it is and what it is not
  0.6 terminology
  0.7 Who should read CWA 14838:2003?
  0.8 Overview of the contents
  0.9 Phased implementation
1 Scope
2 Definitions and Abbreviations
  2.1 Definitions
  2.2 Abbreviations
3 Development of a Business Strategy
  3.1 Overview
  3.2 Interoperability
  3.3 Business objectives
  3.4 Business rules
  3.5 Building the business case
4 Development of a Procurement Strategy
5 Operational and Technical Requirements
  5.1 Stating the problem
  5.2 Providing technical solutions
  5.3 Basic principles for compatible interface
       specifications
  5.4 Processing specifications at the card edge
  5.5 Recommendations for the creation of open systems
  5.6 Types of smart card
  5.7 Relevant smart card standards
  5.8 Characteristics of different types of smart card
  5.9 Operating systems
  5.10 Criteria for transport cards
6 Multi-operator Fare Products
  6.1 Overview
  6.2 Business cases for each fare product type
7 Security Requirements
  7.1 General requirements
  7.2 Levels of security
  7.3 Security requirements for interoperable e-ticketing
       systems
  7.4 Development of system security implementations
  7.5 Secure transactions (anti-tear)
  7.6 Applicable standards
  7.7 Guidelines