• ISO/TS 13131:2014

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    Health informatics Telehealth services Quality planning guidelines

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Withdrawn date:  07-16-2021

    Language(s):  English

    Published date:  12-11-2014

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    ISO/TS 13131:2014 provides advice and recommendations on how to develop quality objectives and guidelines for telehealth services that use information and communications technologies (ICTs) to deliver healthcare over both long and short distances by using a risk management process. The following key requirements are considered when developing quality objectives and guidelines for telehealth services:

    • management of telehealth quality processes by the healthcare organization;
    • management of financial resources to support telehealth services;
    • processes relating to people such as workforce planning, healthcare planning, and responsibilities;
    • provision of infrastructure and facilities resources for telehealth services;
    • management of information and technology resources used in telehealth services.

    General Product Information - (Show below) - (Hide below)

    Document Type Technical Specification
    Publisher International Organization for Standardization
    Status Withdrawn
    Superseded By

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
    IEC 80001-1:2010 Application of risk management for IT-networks incorporating medical devices - Part 1: Roles, responsibilities and activities
    ISO/IEC 17021:2011 Conformity assessment Requirements for bodies providing audit and certification of management systems
    ISO/IEC 25010:2011 Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) System and software quality models
    ISO 31000:2009 Risk management Principles and guidelines
    ISO 26000:2010 Guidance on social responsibility
    IEC 81346-1:2009 Industrial systems, installations and equipment and industrial products - Structuring principles and reference designations - Part 1: Basic rules
    ISO 13485:2016 Medical devices Quality management systems Requirements for regulatory purposes
    ISO 9241-20:2008 Ergonomics of human-system interaction Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
    ISO/IEC Guide 51:2014 Safety aspects Guidelines for their inclusion in standards
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO/IEC 17799:2005 Information technology Security techniques Code of practice for information security management
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems Fundamentals and vocabulary
    ISO/TR 18307:2001 Health informatics Interoperability and compatibility in messaging and communication standards Key characteristics
    ISO 14971:2007 Medical devices Application of risk management to medical devices
    ISO/IEC 27000:2016 Information technology Security techniques Information security management systems Overview and vocabulary
    CEN/TS 15224:2005 Health services - Quality management systems - Guide for the use of EN ISO 9001:2000
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