ITG-267:2020
Current
Current
The latest, up-to-date edition.
The Universal Service Desk (USD)
Available format(s)
PDF
Language(s)
English
Published date
05-28-2020
Publisher
The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management.
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