ITG-274:2020
Current
Current
The latest, up-to-date edition.
The Service Desk Handbook – A guide to service desk implementation, management and support
Available format(s)
PDF
Language(s)
English
Published date
09-15-2020
Publisher
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.
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