Customer Support: +1 416-401-8730

Login to i2i Subscription Intertek.com
  • There are no items in your cart
Please enter a keyword to search
Advanced search
Home
JSA
JIS Q 10003:2010

JIS Q 10003:2010

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by
superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

Available format(s)

Hardcopy , PDF

Superseded date

05-10-2022

Language(s)

Japanese, English

Published date

09-21-2010

Publisher

Japanese Standards Association

1 - 
2 - 
3 - 
4 - 
5 - 
6 - 
7 - 
8 - 
9 - 
10 - 
11 - 
12 - 
13 - 
14 - 
15 - 
16 - 
17 - 
18 - 
19 - 
20 - 
21 - 
22 - 
23 - 
24 - 
25 - 
26 - 
27 - 
28 - 
29 - 
30 - 
31 - 
32 - 
33 - 
34 - 
35 - 
36 - 
37 - 
38 - 
39 - 
40 - 
41 - 
42 - 
43 - 
44 - 

This Japanese Industrial Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.

DocumentType
Standard
Pages
0
PublisherName
Japanese Standards Association
Status
Superseded
SupersededBy

Reaffirmed 2015 2010(R2015) [20/10/2015]2010 [21/09/2010]

View more information
US$109.68
Excluding Tax where applicable
USD
CAD
CHF
CNY
DKK
EUR
GBP
HKD
IDR
INR
JPY
KRW
MXN
NOK
NZD
SEK
SGD
USD
ZAR
Hardcopy - Japanese
Hardcopy - English
PDF - English
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.

Learn more on subscription solutions

or

Get in touch with us