NEN NVN CEN/TS 16880 : 2015
Current
Current
The latest, up-to-date edition.
SERVICE EXCELLENCE - CREATING OUTSTANDING CUSTOMER EXPERIENCES THROUGH SERVICE EXCELLENCE
Published date
03-21-2016
Publisher
Provides guidance for the implementation of service excellence in order to create outstanding customer experiences, exceed customer expectations and achieve customer delight.
Sorry this product is not available in your region.
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.