Skip to content
Please enter a keyword to search

  • SAC GB/T 19012:2019

    Current The latest, up-to-date edition.
    Add to Watchlist
    This Standard has been added successfully to your Watchlist.
    Please visit My Watchlist to see all standards that you are watching.
    Please log in or to add this standard to your Watchlist.
    We could not add this standard to your Watchlist.
    Please retry or contact support for assistance.
    We could not add this standard to your Watchlist.
    Please retry or contact support for assistance.
    You have already added this standard to your Watchlist.
    Visit My Watchlist to view the full list.

    Quality management—Customer satisfaction—Guidelines for complaints handling in organizations

    Available format(s):  Hardcopy, PDF

    Language(s):  Chinese

    Published date:  06-04-2019

    Publisher:  Standardization Administration of China

    Add to Watchlist

    Add To Cart

    General Product Information - (Show below) - (Hide below)

    Committee TC 151
    Document Type Standard
    Product Note THIS STANDARD ALSO REFERS TO SAC GB/T 19001-2016, SAC GB/T 19004-2011
    Publisher Standardization Administration of China
    Status Current
    Supersedes
    View more information

    • Access your standards online with a subscription

      Features

      • Simple online access to standards, technical information and regulations
      • Critical updates of standards and customisable alerts and notifications
      • Multi - user online standards collection: secure, flexibile and cost effective