• SAE JA 1005 : 2012

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    SOFTWARE SUPPORTABILITY PROGRAM IMPLEMENTATION GUIDE

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    Published date:  05-07-2012

    Publisher:  SAE International

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    Table of Contents - (Show below) - (Hide below)

    1 Scope
      1.1 Purpose
      1.2 Audience
      1.3 Applications
    2 References
      2.1 Applicable Publications
    3 Definitions
    4 Overview of Software Supportability Program
      4.1 The Importance of Planning
      4.2 Determining Support Requirements Through Analysis
      4.3 Outputs of Supportability Analysis
    5 Supportability Program Life Cycle Management
      5.1 Concept and Feasibility Analysis
      5.2 Design and Production
      5.3 In-Service
      5.4 Tailoring Supportability Life Cycle Management
      5.5 Relationship of Software Supportability Program to
          Existing Standards
    6 Supportability Analysis - Methods and Techniques
      6.1 Use Study
      6.2 Software Identification and Breakdown
      6.3 Categorization and Selection of Software Support
          Significant Items
      6.4 Support Scenario Modeling
      6.5 Block Release Profile Modeling
      6.6 Life Cycle Costs and Trade-offs
      6.7 Design for Supportability
      6.8 Supportability Assessment
      6.9 Interdiscipline Methods and Techniques
    7 Notes
      7.1 Marginal Indicia
    Appendix A Glossary of Acronyms and Terms
      A.1 Acronyms
      A.2 Key Terms
    Appendix B Software Supportability Plan and Case Templates
      B.1 Example Software Supportability Plan Template
      B.2 Example Software Supportability Case Template
    Appendix C Software Logistics Support Activity Tasks
      C.1 Program Planning and Control
      C.2 Mission, Development, and Support Systems Definition
      C.3 Preparation and Evaluation of Alternatives
      C.4 Determination of Software Support Requirements
      C.5 Software Supportability Assessment
      C.6 In-Service Software Supportability
    Appendix D Software Support Scenario Examples
      D.1 Example Operator Problem Reporting Support Scenario
      D.2 Example Problem/Change Request Resolution Scenario
    Appendix E Off-the-Shelf Software Support Guidance
      E.1 OTS Software Support Concerns and Benefits
      E.2 Through-Life Support Strategy and Guidance
    LIST OF ILLUSTRATIONS
    Figures

    Abstract - (Show below) - (Hide below)

    Intended to be guidance for business purposes and should be applied when it provides a value-added basis for the business aspects of development, use, and sustainment of support-critical software.

    General Product Information - (Show below) - (Hide below)

    Document Type Standard
    Publisher SAE International
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    SAE JA 1004 : 2012 SOFTWARE SUPPORTABILITY PROGRAM STANDARD
    SAE JA 1006 : 2012 SOFTWARE SUPPORT CONCEPT
    SAE JA 1003 : 2012 SOFTWARE RELIABILITY PROGRAM IMPLEMENTATION GUIDE
    ARMP-9 : 2009 GUIDE TO THE MANAGEMENT OF SOFTWARE R&M

    Standards Referencing This Book - (Show below) - (Hide below)

    MIL HDBK 1467 : 0 ACQUISITION OF SOFTWARE ENVIRONMENTS AND SUPPORT SOFTWARE
    SAE ARP 5580 : 2012 RECOMMENDED FAILURE MODES AND EFFECTS ANALYSIS (FMEA) PRACTICES FOR NON-AUTOMOBILE APPLICATIONS
    IEEE 12207.1 : 1997 INDUSTRY IMPLEMENTATION OF INTERNATIONAL STANDARD ISO/IEC 12207:1995 (ISO/IEC 12207) STANDARD FOR INFORMATION TECHNOLOGY - SOFTWARE LIFE CYCLE PROCESSES - LIFE CYCLE DATA
    SAE JA 1006 : 2012 SOFTWARE SUPPORT CONCEPT
    IEC 60812:2006 Analysis techniques for system reliability - Procedure for failure mode and effects analysis (FMEA)
    MIL HDBK 502 : A PRODUCT SUPPORT ANALYSIS
    ISO/IEC TR 15504-1:1998 Information technology Software process assessment Part 1: Concepts and introductory guide
    DEFSTAN 00-42(PT3)/1(1999) : 1999 RELIABILITY AND MAINTAINABILITY (R&M) ASSURANCE GUIDANCE - PART 3: R&M CASE
    SAE AIR 5121 : 2012 SOFTWARE SUPPORTABILITY - AN OVERVIEW
    ISO/IEC 14764:2006 Software Engineering Software Life Cycle Processes Maintenance
    BS 7000-5(2001) : 2001 DESIGN MANAGEMENT SYSTEMS - PART 5: GUIDE TO MANAGING OBSOLESCENCE
    SAE JA 1010 : 2011 MAINTAINABILITY PROGRAM STANDARD
    DEFSTAN 00-41/3(1993) : 1993 RELIABILITY AND MAINTAINABILITY MOD GUIDE TO PRACTICES AND PROCEDURES
    MIL PRF 49506 : 0 LOGISTICS MANAGEMENT INFORMATION
    DEFSTAN 00-60(PT0)/5(2002) : 2002 CORR 2004 INTEGRATED LOGISTIC SUPPORT - PART 0: APPLICATION OF INTEGRATED LOGISTIC SUPPORT (ILS)
    DEFSTAN 00-60(PT1)/1(1996) : 1996 INTEGRATED LOGISTIC SUPPORT - LOGISTIC SUPPORT ANALYSIS (LSA) AND LOGISTIC SUPPORT ANALYSIS RECORD (LSAR)
    DEFSTAN 00-60(PT22)/5(2003) : 2003 INTEGRATED LOGISTIC SUPPORT PART 22: PROCEDURES FOR CODIFICATION
    IEEE 12207.0 : 1996 INTERNATIONAL STANDARD ISO/IEC 12207:1995 (ISO/IEC 12207) STANDARD FOR INFORMATION TECHNOLOGY - SOFTWARE LIFE CYCLE PROCESSES
    ISO/IEC 12207:2008 Systems and software engineering Software life cycle processes
    IEEE 1219 : 1998 IEEE STANDARD FOR SOFTWARE MAINTENANCE
    DEFSTAN 00-40(PT1)/4(1999) : 1999 RELIABILITY AND MAINTAINABILITY (R&M) - PART 1: MANAGEMENT RESPONSIBILITIES AND REQUIREMENTS FOR PROGRAMMES AND PLANS
    MIL HDBK 2155 : 0 FAILURE REPORTING, ANALYSIS AND CORRECTIVE ACTION TAKEN
    SAE JA 1002 : 2012 SOFTWARE RELIABILITY PROGRAM STANDARD
    SAE JA 1004 : 2012 SOFTWARE SUPPORTABILITY PROGRAM STANDARD
    SAE JA 1000 : 2012 RELIABILITY PROGRAM STANDARD
    IEEE 12207.2 : 1997
    DEFSTAN 00-60(PT3)/2(1998) : 1998 INTEGRATED LOGISTIC SUPPORT - PART 3: GUIDANCE FOR APPLICATION SOFTWARE SUPPORT
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