SANS 10001 : 1ED 2008(R2013)
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR CODES OF CONDUCT FOR ORGANIZATIONS
01-19-2014
11-23-2012
Gives guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.
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