SANS 10003:2020
Current
Current
The latest, up-to-date edition.
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Available format(s)
Hardcopy
Language(s)
English
Published date
03-28-2020
Publisher
Provides guidance for organizations to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for product-related complaints.
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