SANS 15000-1 : 1ED 2004
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
IT SERVICE MANAGEMENT - PART 1: SPECIFICATION FOR SERVICE MANAGEMENT
02-06-2009
01-12-2013
Describes the requirements for an organization to deliver managed services of an acceptable quality for its customers.
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