UNI 11098 : 2003
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
QUALITY MANAGEMENT SYSTEMS - GUIDELINES FOR THE CUSTOMER SATISFACTION
Superseded date
05-27-2022
Published date
01-01-2003
Defines guidelines concerning customer satisfaction measurement methods. Information from customers are fundamental for these methods.
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