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HB 229-2006
The why and how of complaints handling


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Available in a discounted Set with AS ISO 10002-2006, Quality management — Customer satisfaction — Guidelines for complaints handling. Click here.

General Product Information

Document Type Handbook
Status Obsolescent
Publisher:    Standards Australia
Committee MB-015



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PDF (Networkable)
PC/Mobile  
Published:   26 Jun 2006  
ISBN: 0-7337-7425-3
Pages: 30
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PDF (Personal Use)
PC/Mobile  
$80.10
Published:   26 Jun 2006  
ISBN: 0-7337-7425-3
Pages: 30
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Hardcopy
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$80.10
Published:   26 Jun 2006  
Delivery Time:   up to 10 days
ISBN: 0-7337-7425-3
Pages: 30

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History

First published as HB 229-2006.

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