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  • HB 327:2010

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    Communicating and consulting about risk

    Available format(s):  Hardcopy, PDF 1 User, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Language(s):  English

    Published date:  23-02-2010

    Publisher:  Standards Australia

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    Table of Contents - (Show below) - (Hide below)

    1 - HB 327:2010 COMMUNICATING AND CONSULTING ABOUT RISK
    3 - PREFACE
    4 - CONTENTS
    5 - INTRODUCTION
    6 - PART 1: WHY DO IT?
    6 - 1 Communicating and consulting-The process
    6 - 1.1 A key risk management tool
    6 - 1.2 Communication as a process
    8 - 1.3 Consultation as a process
    8 - 1.4 Allowing for communication and consultation in the risk management framework
    8 - 1.5 Benefits from communication and consultation
    9 - 1.6 It takes two to tango
    9 - 1.7 Medium
    9 - 1.8 Identifying stakeholders
    10 - 1.9 Engagement
    11 - 1.10 Power
    11 - 1.10.1 Balancing power, urgency and legitimacy
    11 - 1.10.2 Distortion
    11 - 1.10.3 When power needs consent
    12 - 1.10.4 Emotional intelligence
    12 - 2 Perception
    12 - 2.1 What are risk perceptions?
    13 - 2.2 How “rules of thumb” affect perceptions
    14 - 2.3 Lay and specialist perceptions
    15 - 2.4 “Tolerable risk” and “acceptable risk”
    16 - 3 Uncertainty
    16 - 3.1 Risk and uncertainty
    17 - 3.2 Measurement uncertainty
    17 - 3.3 The Precautionary Principle
    18 - 3.4 Communicating uncertainties
    19 - PART 2: HOW TO DO IT
    19 - 1 Introduction
    21 - 2 Managing communication and consultation
    21 - 2.1 Participation
    22 - 2.2 Participation of senior management
    22 - 2.3 Engagement and participation of staff
    23 - 3 Supporting the risk management process
    23 - 3.1 Establishing the context
    24 - 3.2 Identifying risks
    24 - 3.3 Analysing risks
    24 - 3.4 Evaluating risks
    25 - 3.5 Treating risks
    25 - 3.6 Monitoring and review
    25 - 4 Case studies
    25 - 4.1 Oil spill
    27 - 4.2 Foot and mouth disease
    27 - 4.3 Deaths from fire
    28 - 4.4 Traffic congestion

    Abstract - (Show below) - (Hide below)

    Provides guidance to individuals and organisations to understand communication and consultation when managing risk.

    General Product Information - (Show below) - (Hide below)

    Committee OB-007
    Document Type Handbook
    Publisher Standards Australia
    Status Current

    History - (Show below) - (Hide below)

    First published as HB 327:2010.

    Standards Referencing This Book - (Show below) - (Hide below)

    SA/SNZ HB 89:2013 Risk management - Guidelines on risk assessment techniques
    SA/SNZ HB 436:2013 Risk management guidelines - Companion to AS/NZS ISO 31000:2009
    HB 203:2012 Managing environment-related risk
    HB 141:2011 Risk financing guidelines
    SA/SNZ HB 205:2017 Managing health-and-safety-related risk
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