BS ISO/IEC 20000-3:2012
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Information technology. Service management Guidance on scope definition and applicability of ISO/IEC 20000-1
Hardcopy , PDF
22-08-2019
English
30-11-2012
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Fulfilling the requirements specified in
ISO/IEC 20000-1
5 Applicability of ISO/IEC 20000-1
6 General principles for the scope of an SMS
Annex A (informative) - Main points on scope of the
SMS, applicability and conformity to
ISO/IEC 20000-1
Annex B (informative) - Scenario based scope
definitions
Annex C (informative) - Types of conformity
assessments
Bibliography
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