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I.S. CEN TR 15472:2006

I.S. CEN TR 15472:2006

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by
superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

POSTAL SERVICES - MEASUREMENT OF TRANSIT TIMES FOR PARCELS BY THE USE OF A TRACK AND TRACE SYSTEM

Available format(s)

Hardcopy , PDF

Superseded date

17-04-2016

Language(s)

English

Published date

01-01-2006

Publisher

National Standards Authority of Ireland

Preview

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Transit time as a quality of service indicator
5 Methodology
6 Reporting
7 Quality control
Annex A (normative) Calculation rule
Annex B (normative) Consistency checks
Annex C (informative) Estimating the transit time
Bibliography

Describes methods for measuring the transit time results of domestic and cross-border parcels, collected, processed and delivered by postal service providers.

DocumentType
Standard
Pages
30
PublisherName
National Standards Authority of Ireland
Status
Superseded
SupersededBy

Standards Relationship
CEN/TR 15472:2006 Identical

EN ISO 19011:2011 COR 2011 GUIDELINES FOR AUDITING MANAGEMENT SYSTEMS (ISO 19011:2011)
ISO 19011:2011 Guidelines for auditing management systems
EN 14508:2016 Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail
EN 13850:2012 Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
EN 14012:2008 Postal services - Quality of service - Complaints handling principles
EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
EN 14534:2016/AC:2017 POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR BULK MAIL
ISO 9001:2015 Quality management systems — Requirements
ISO/IEC Guide 2:2004 Standardization and related activities General vocabulary
EN 45020 : 2006 STANDARDIZATION AND RELATED ACTIVITIES - GENERAL VOCABULARY
EN 14137:2003 POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF LOSS OF REGISTERED MAIL AND OTHER TYPES OF POSTAL SERVICE USING A TRACK AND TRACE SYSTEM

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Hardcopy - English
PDF - English
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