Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

19-05-2023

Publisher

Information Technology Industry Council

The ISO/IEC 30105 series specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes.

DocumentType	Standard
Pages	30
PublisherName	Information Technology Industry Council
Status	Current

Standards	Relationship
ISO/IEC 30105-4:2022	Identical

ISO/IEC/IEEE 24774:2021	Systems and software engineering Life cycle management Specification for process description
ISO/IEC/IEEE 24765:2017	Systems and software engineering — Vocabulary
ISO/IEC TS 33074:2020	Information technology — Process assessment — Process capability assessment model for service management
ISO/IEC TS 33054:2020	Information technology — Process assessment — Process reference model for service management