NEN NPR ISO/IEC TR 20000-10 : 2015
Current
The latest, up-to-date edition.
INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 10: CONCEPTS AND TERMINOLOGY
20-11-2013
Explains the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000-1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports.
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