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NSAI
S.R. CEN/TR 16706:2014

S.R. CEN/TR 16706:2014

Current

Current

The latest, up-to-date edition.

POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF INCORRECT DELIVERY - FEASIBILITY REPORT

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2014

Publisher

National Standards Authority of Ireland

Preview

Foreword
1 Scope
2 Normative References
3 Summary of Feasibility Study
4 Feasibility Study
Annex A (informative) - Measurement of wrong delivery and
        correct notification

Gives the results of a feasibility study to determine whether a European Standard for the measurement of incorrect delivery could be developed.

DocumentType
Standard
Pages
22
PublisherName
National Standards Authority of Ireland
Status
Current

Standards Relationship
CEN/TR 16706:2014 Identical

CEN/TS 14773:2004 Postal services - Quality of service - Measurement of loss and substantial delay in priority and first class single piece mail using a survey of test letters
EN 14012:2008 Postal services - Quality of service - Complaints handling principles
CEN/TS 15511:2008 Postal services - Quality of service - Information available on postal services
CEN/TR 15735:2008 Postal services - Quality of service - Distance to access points
ENV 13712 : DRAFT 2000 POSTAL SERVICES - FORMS - HARMONISED VOCABULARY

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Hardcopy - English
PDF - English
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