SAA/SNZ HB66:1996

This Handbook provides guidance for small business on quality systems based on the AS/NZS/ISO 9000 series of Standards. The Handbook is identical with and has been reproduced from this ISO Handbook of the same title, and which is endorsed by ISO/TC 176, the Committee responsible for the ISO 9000 Standards. As such, the ISO Handbook provides Australian and New Zealand small businesses with an international perspective and understanding on the interpretation and implementation of ISO 9000 quality systems. It explains what quality systems are and gives examples of application. Guidance is provided on how small business could implement a quality system. The auditing process for certification is also described.

This International Standard specifies quality system requirements for use where a supplier's capability to design and supply conforming product needs to be demonstrated.The requirements specified are aimed primarily at achieving customer satisfaction by preventing nonconformity at all stages from design through to servicing.This International Standard is applicable in situations when a) design is required and the product requirements are stated principally in performance terms, or they need to be established, and b) confidence in product conformance can be attained by adequate demonstration of a supplier's capabilities in design, development, production, installation and servicing.NOTE 1 For informative references, see Annex A2).

First published as HB66(Int):1994.Revised and designated HB66:1995.Third edition 1996. First published as HB66(Int):1994. Revised and designated HB66:1995. Third edition 1996.