BS ISO/IEC 19086-2 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 2: METRIC MODEL

Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

British Standards Institution

Foreword
Introduction
1 Scope
2 Conformance
3 Normative references
4 Terms and definitions
5 Symbols and abbreviated terms
6 Metrics Overview
7 Metric model Overview
8 Metric model
A (informative) - Model showing the Metric,
SO, SO Evaluation
B (informative) - Metric - table form
C (informative) - CSM examples
D (normative) - XML schema

BS ISO/IEC 19086-2.

Committee	IST/38
DocumentType	Draft
Pages	51
PublisherName	British Standards Institution
Status	NA

ISO/IEC 19086-1:2016	Information technology Cloud computing Service level agreement (SLA) framework Part 1: Overview and concepts
ISO/IEC 19501:2005	Information technology — Open Distributed Processing — Unified Modeling Language (UML) Version 1.4.2
ISO/IEC 19086-3:2017	Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements
ISO 80000-1:2009	Quantities and units — Part 1: General