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BS ISO/IEC 15910:1999

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

Information technology. Software user documentation process

Available format(s)

Hardcopy , PDF

Superseded date

31-07-2011

Language(s)

English

Published date

15-04-2000

1 Scope
2 Conformance
3 Normative reference
4 Terms and definitions
5 Quality management
6 Tailoring
7 Objectives
8 Requirements
    8.1 The documentation process
          8.1.1 General
          8.1.2 Provision of source material
          8.1.3 Documentation plan
          8.1.4 Review
          8.1.5 Usability testing of documentation
          8.1.6 Documentation development subcontracted
                  to other companies
          8.1.7 Change control and document maintenance
    8.2 Content of a style specification
          8.2.1 General
          8.2.2 Writing style
          8.2.3 Paper documentation
          8.2.4 Electronic documentation
Annexes
A (informative) Cross-reference to ISO/IEC 12207
B (informative) Calling the International Standard from
                  a contract
C (informative) Sample documentation plan: ABC tape
                  management system user documentation
D (informative) Relationship between audiences, tasks,
                  paper and on-line documentation
E (informative) Writing in English for translation
F (informative) Estimating
G (informative) Assessing a documentation plan
H (informative) Sample style specification
Bibliography
Index
Figures
1 - Documentation process overview
D.1 - Audience hierarchy
D.2 - Task hierarchy
D.3 - Information needs
D.4 - Summary of the process
Tables
1 - Subtended angle and point size
A.1 - Cross-reference to ISO/IEC 12207
C.1 - Style guide
C.2 - Project team
C.3 - Schedule
F.1 - Estimated times
H.1 - Style elements and values

Defines the minimum process for creation of all kinds of user documentation for software having a user interface. Includes printed documents, such as user manuals and quick-reference cards, on-line documents, help text and on-line documentation systems. Complies with ISO/IEC 12207.

Committee
IST/15
DocumentType
Standard
Pages
62
PublisherName
British Standards Institution
Status
Superseded
SupersededBy

Standards Relationship
ISO/IEC 15910:1999 Identical

BS PAS 74(2008) : 2008 INTERNET SAFETY - ACCESS CONTROL SYSTEMS FOR THE PROTECTION OF CHILDREN ONLINE - SPECIFICATION
PD 0028:2002 Quantitative software management. Software measurement methods. A guide to the use of ISO/IEC and other standards for obtaining and using software measurements for product and process improvement
PD 0026:2003 Software and systems quality framework. A guide to the use of ISO/IEC and other standards for understanding quality in software and systems

ISO 9127:1988 Information processing systems User documentation and cover information for consumer software packages
ISO 216:2007 Writing paper and certain classes of printed matter Trimmed sizes A and B series, and indication of machine direction
ISO/IEC 12119:1994 Information technology Software packages Quality requirements and testing
ISO/IEC 12207:2008 Systems and software engineering Software life cycle processes
BS 7649:1993 Guide to the design and preparation of documentation for users of application software
ISO/IEC 6592:2000 Information technology Guidelines for the documentation of computer-based application systems

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