JIS Q 10002:2015
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Quality Management - Customer Satisfaction - Guidelines For Complaints Handling In Organizations
Hardcopy
11-01-2021
Japanese
20-11-2015
Provides guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.
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