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JIS Q 20000-1:2012

JIS Q 20000-1:2012

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

Information technology - Service management Part 1: Service management system requirements

Available format(s)

Hardcopy , PDF

Superseded date

12-11-2020

Language(s)

English, Japanese

Published date

01-01-2013

Publisher

Japanese Standards Association

This Japanese Industrial Standard specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.

DocumentType
Standard
Pages
37
PublisherName
Japanese Standards Association
Status
Superseded
SupersededBy
Supersedes

Reaffirmed 2017

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Hardcopy - English
PDF - English
Hardcopy - Japanese
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