SPEECH PROCESSING, TRANSMISSION & QUALITY ASPECTS (STQ); QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PARAMETERS FOR VOICE TELEPHONY SERVICE REQUIRED UNDER THE ONP VOICE TELEPHONY DIRECTIVE 98/10/EC

Available format(s)

Hardcopy , PDF

Publisher

European Telecommunications Standards Institute

Intellectual Property Rights
Foreword
1 Scope
2 References
3 Definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 General considerations
  4.1 Services covered
  4.2 Reporting for different classes of customers
  4.3 Non standard levels of QoS
  4.4 Reporting for directly- and indirectly-serviced customers
  4.5 Data processing issues
  4.6 Data collection period
  4.7 Sampling and test calls
5 QoS parameters
  5.1 Supply time for initial connection
  5.2 Faults rate per access line
  5.3 Fault repair time
  5.4 Unsuccessful call ratio
  5.5 Call set up time
  5.6 Response times for operator services
  5.7 Response times for directory enquiry services
  5.8 Proportion of card and coin operated public pay-telephones
      in working order
  5.9 Bill correctness complaint
Annex A (normative): Combination of weekly or monthly results
Annex B (normative): Further explanation of "fastest X %"
Annex C (normative): Relationship between the accuracy of the
        estimator of the unsuccessful call ratio and the number
        of calls to be observed
Annex D (normative): Method of calculating the number of
        observations required for measures of time
Annex E (normative): Proforma for providing statistics
History

Provides definitions and measurement methods for a range of user perceivable Quality of Service (QoS) parameters for the voice telephony service.

Committee	STQ
DocumentType	Standard
Pages	27
PublisherName	European Telecommunications Standards Institute
Status	Current

TR 102 126 : 1.1.1	SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); IMPLEMENTATION OF QOS PARAMETER MEASUREMENTS ACCORDING TO ETSI EG 201 769
SR 002 761 : 1.1.1	USER GROUP; CONSIDERATION FOR SELECTING SUITABLE TELECOMMUNICATION SERVICES AND FOR COMPARING AND BENCHMARKING DIFFERENT SERVICE OFFERS FROM THE USER'S PERSPECTIVE
EG 202 057-4 : 1.2.1	SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 4: INTERNET ACCESS
EG 202 765-2 : 1.1.1	SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); QOS AND NETWORK PERFORMANCE METRICS AND MEASUREMENT METHODS - PART 2: TRANSMISSION QUALITY INDICATOR COMBINING VOICE QUALITY METRICS
ES 202 057-1 : 2.1.1	SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: GENERAL
EG 202 057-3 : 1.1.1	SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 3: QOS PARAMETERS SPECIFIC TO PUBLIC LAND MOBILE NETWORKS (PLMN)
ES 202 765-2 : 1.2.1	SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QOS AND NETWORK PERFORMANCE METRICS AND MEASUREMENT METHODS; PART 2: TRANSMISSION QUALITY INDICATOR COMBINING VOICE QUALITY METRICS
TR 101 949 : 1.1.1	SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); QOS PARAMETER DEFINITIONS AND MEASUREMENTS FOR USE IN NETWORK-TO-NETWORK NARROWBAND INTERCONNECTION
EG 202 057-2 : 1.3.2	SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 2: VOICE TELEPHONY, GROUP 3 FAX, MODEM DATA SERVICES AND SMS
EG 202 057-1 : 1.3.1	SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: GENERAL
TS 102 250-6 : 1.2.1	SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); QOS ASPECTS FOR POPULAR SERVICES IN GSM AND 3G NETWORKS; PART 6: POST PROCESSING AND STATISTICAL METHODS