TR 103 073 : 1.1.1
Current
The latest, up-to-date edition.
UNIVERSAL COMMUNICATIONS IDENTIFIER (UCI); IMPROVING COMMUNICATIONS FOR DISABLED, YOUNG AND ELDERLY PEOPLE
Hardcopy , PDF
English
Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Background
4.1 The benefits of UCI with evolving network architectures
4.2 The need for a "Design for All" approach
4.3 Changes of relevant user characteristics
5 The requirements capture process
5.1 Methodology
5.2 Taxonomy of key user characteristics/issues for UCI
consideration
5.3 In-depth Interviews
5.4 Questionnaires
5.5 Comment on interviews and questionnaires
6 Important communication issues identified
6.1 Requirements focus
6.2 Accessibility
6.3 Usability
6.4 Privacy and trust
6.5 Control of communications set-up
6.6 Control of making a communication
6.7 Contacting the emergency services
7 Conclusion
Annex A: Generic user requirements for communications systems
A.1 Notes relating to the user requirements
A.2 The user requirements
Annex B: Organizations consulted
B.1 Organizations associated with young children
B.2 Organizations associated with elderly people
B.3 Organizations associated with people with disabilities
Annex C: Questionnaires
History
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