SANS 15000-2 : 1ED 2004
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
IT SERVICE MANAGEMENT - PART 2: CODE OF PRACTICE FOR SERVICE MANAGEMENT
06-02-2009
12-01-2013
Specifies an industry consensus on quality standards for IT service management processes.
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