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SANS 20000-2:2021

Current

Current

The latest, up-to-date edition.

INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS

Available format(s)

Hardcopy

Language(s)

English

Published date

01-03-2021

Gives guidance on the application of an SMS based on ISO/IEC 20000-1 (published in South Africa as an identical adoption under the designation SANS 20000-1).

Committee
TC 001
DocumentType
Standard
ISBN
978-0-626-39358-8
Pages
0
PublisherName
South African Bureau of Standards
Status
Current
Supersedes

Standards Relationship
ISO/IEC 20000-2:2012 Identical

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$128.10
Including GST where applicable

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