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GR 454 CORE : ISSUE 1

Current

Current

The latest, up-to-date edition.

GENERIC REQUIREMENTS FOR SUPPLIER-PROVIDED DOCUMENTATION

Published date

01-12-2013

1. Introduction
   1.1 Purpose
   1.2 Scope
   1.3 Relationship to Other Bellcore Documents
   1.4 Organization of the Document
   1.5 Requirements Terminology
   1.6 Requirement Labelling Conventions
2. Beginning Consideration
   2.1 Human Factors Considerations in Documentation
   2.2 Comprehensiveness
   2.3 Comprehensibility
   2.4 Consistency in Format, Terminology, and Numbering
   2.5 General Requirements
3. Determine Functional Category, Subject Area, and Subset
   3.1 Overview of Functional Categories
   3.2 Switching
   3.3 Transport
   3.4 Operations
   3.5 Common/Miscellaneous
   3.6 General Requirements
4. Requirements for Developing Documents, by Subject Area
   4.1 General Documentation Subject Area
   4.2 Power Documentation Subject Area
   4.3 System Capacity Subject Area
   4.4 Network Element Interface Subject Area
   4.5 Office Records Subject Area
   4.6 Software and Translations Subject Area
   4.7 Planning and Engineering Subject Area
   4.8 Inventory and Ordering
   4.9 Installation Subject Area
   4.10 Provisioning Subject Area
   4.11 Maintenance Subject Area
   4.12 Database Administration Subject Area
   4.13 Billing Subject Area
   4.14 Reliability and Quality Subject Areas
5. Prepare Draft Documentation
   5.1 Overview
   5.2 Develop a Plan
   5.3 Determine Delivery Requirements
   5.4 Prepare Documentation Guide
   5.5 Standalone Documents
   5.6 Principles of Effective Writing
6. Verify The Information
   6.1 Verify What Tasks Are Required
   6.2 Verify How Tasks Are Performed
   6.3 Review Technical Details for Accuracy
   6.4 Review Audience and Format Requirements
7. Format and Package the Information
   7.1 Format and Structure Characteristics for
       Electronic and Paper
   7.2 Electronic Documentation
   7.3 Paper Documentation
8. Distribute The Documentation
9. Follow-Up Evaluation
   9.1 Overview
   9.2 Check for the Appropriate Level of Detail
10. Update The Documentation
    10.1 When to Use an Addendum
    10.2 When to Use a Revision
    10.3 When to Reissue a Document
Appendix A: Documentation Preparation Process for
            Procedural Documentation
            A.1 An Overview
            A.2 Perform Task Analysis
            A.3 Simplified Procedure
Appendix B: A Task-Oriented Practice Approach to
            Preparing Procedural Information
            B.1 What is a Task-Orientated
                 Practice (TOP)?
Appendix C: An Information Mapping Approach to
            Preparing Procedural Information
Appendix D: How to Best Present Information
            D.1 Presenting Various Kinds of
                Information Within Documents
Appendix E: Network Element Documentation Checklist
Appendix F: Severity Definitions
            F.1 Introduction
            F.2 Severity Definitions for Switching
                and Transport Systems
            F.3 Severity Definitions for Operations
                Systems
Appendix G: Binding and Packaging Option for Paper
            Documentation
            G.1 Binding the Documentation
            G.2 Packaging the Documentation: An Overview
            G.3 User-Oriented Documentation Packaging
References
Glossary
List of Figures
3-1. Relationship between Categories, Subject Areas, and
     Subsets
5-1. Flow Diagram Showing How to Prepare Draft Documentation
A-1. How to Prepare Documentation: Flow Diagram
A-2. An Example of Task Analysis : Documentation Preparation
     Procedures and Development Requirements
B-1. Example of a TOP Listing
B-2. Example of a TOP Flowchart
B-3. Example of a TOP Functional Block Diagram
B-4. Example of a TOP Schematic Diagram
B-5. Example of a TOP Text
B-6. Example of a TOP Detailed Level Procedure
C-1. Example of Information Mapping (Procedure Map) Format
G-1. Documentation Packaging Details
List of Tables
3-1. Subject Areas and Associated Subsets
4-1. Subject Area and Subset Documentation Development
     Requirements Index
4-2. Example of Feature Index
4-3. CLEI Code Format
5-1. Subsets That Must Be Standalone Documents
10-1. An Example of a Document's Change of History Section
10-2. A Guide to Selecting an Update Format
D-1. A Guide to Presenting Information
E-1. Format Matrix for General Information
E-2. Format Matrix for Power Documentation
E-3. Format Matrix for System Capacity Documentation
E-4. Format Matrix for Network Element Interface
     Documentation
E-5. Format Matrix for Office Records
E-6. Format Matrix for Software Documentation
E-7. Format Matrix for Planning and Engineering
     Documentation
E-8. Format Matrix for Inventory and Ordering
     Documentation
E-9. Format Matrix for Installation Documentation
E-10. Format Matrix for Provisioning Documentation
E-11. Format Matrix for Maintenance Documentation
E-12. Format Matrix for Billing Documentation
E-13. Format Matrix for Database Administration
      Documentation
E-14. Format Matrix for Reliability and Quality
      Documentation
E-15. Subsets That Must Be Standalone Documents
G-1. Matrix for Choosing a Binding for Documentation

Suppliers generally prepare documentation from a supplier's point of view rather than a user's viewpoint, which tends to be very different. Any two suppliers rarely view a product or its documentation in the same way. Even various departments within the same company may differ in the way they prepare documentation. All of these differences have caused confusion for Network Element (NE) users. This standard outlines generic requirements for NE documentation that will aid consistency in the content, format, and style of the documentation provided by different suppliers for similar NEs. It also outlines proposed procedures for similar NEs.

DevelopmentNote
Supersedes TR TSY 000454. Included in FR 64, FR 440 and FR 484. (08/1999) Included in FR 439. (08/2002) Supersedes TR TSY 000519 and TR EOP 000208 (03/2004)
DocumentType
Standard
PublisherName
Telcordia Technologies
Status
Current
Supersedes

GR 950 CORE : ISSUE 3 GENERIC REQUIREMENTS FOR OPTICAL NETWORK UNIT (ONU) CLOSURES
GR 356 CORE : ISSUE 2 GENERIC REQUIREMENTS FOR OPTICAL CABLE INNERDUCT, ASSOCIATED CONDUIT, AND ACCESSORIES
GR 1244 CORE : ISSUE 4 CLOCKS FOR THE SYNCHRONIZED NETWORK: COMMON GENERIC CRITERIA
GR 301 CORE : ISSUE 2 PUBLIC PACKET SWITCHED NETWORK GENERIC REQUIREMENTS (PPSNGR)
GR 253 CORE : ISSUE 5 SYNCHRONOUS OPTICAL NETWORK (SONET) TRANSPORT SYSTEMS: COMMON GENERIC CRITERIA
GR 2961 CORE : ISSUE 1 GENERIC REQUIREMENTS FOR MULTI-PURPOSE FIBER OPTIC CABLE
GR 209 CORE : ISSUE 6 GENERIC REQUIREMENTS FOR PRODUCT CHANGE NOTICES (PCNS)
GR 326 CORE : ISSUE 4 GENERIC REQUIREMENTS FOR SINGLE-MODE OPTICAL CONNECTORS AND JUMPER ASSEMBLIES
GR 474 CORE : ISSUE 2 NETWORK MAINTENANCE: ALARM AND CONTROL FOR NETWORK ELEMENTS
GR 2914 CORE : ISSUE 4 HUMAN FACTORS REQUIREMENTS FOR EQUIPMENT TO IMPROVE NETWORK INTEGRITY
GR 499 CORE : ISSUE 4 TRANSPORT SYSTEMS GENERIC REQUIREMENTS (TSGR): COMMON REQUIREMENTS
GR 1147 CORE : ISSUE 5 OSSGR SECTION 8: ADMINISTRATION

SR TSY 000495 : ISSUE 1 DESCRIPTION OF A BELLCORE CIRCUIT SWITCHING SYSTEM IMPLEMENTATION ANALYSIS
GR 2933 CORE : ISSUE 1 SYSTEM SOFTWARE RELEASE ALTERATION
GR 303 CORE : ISSUE 4 INTEGRATED DIGITAL LOOP CARRIER SYSTEM GENERIC REQUIREMENTS, OBJECTIVES, AND INTERFACE
TA TSY 000351 : ISSUE 1 BULK BILLING GENERIC REQUIREMENTS
SR TSY 000963 : ISSUE 1 NETWORK SWITCHING ELEMENT OUTAGE PERFORMANCE MONITORING PROCEDURES
FR 64 : ISSUE 2011 LATA SWITCHING SYSTEMS GENERIC REQUIREMENTS (LSSGR)
TR EOP 000208 : ISSUE 1 STORED PROGRAM CONTROL FOR SWITCHING SYSTEMS: SOFTWARE DOCUMENTATION STANDARDS
FR 271 : ISSUE 2011 OPERATOR SERVICES SYSTEMS GENERIC REQUIREMENTS (OSSGR)
GR 929 CORE : ISSUE 8 RELIABILITY AND QUALITY MEASUREMENTS FOR TELECOMMUNICATIONS SYSTEMS (RQMS-WIRELINE)
GR 485 CORE : ISSUE 5 COMMON LANGUAGE(R) EQUIPMENT CODES (CLEI (TM) CODES) - GENERIC REQUIREMENTS FOR PROCESSES GUIDELINES
GR 282 CORE : ISSUE 4 SOFTWARE RELIABILITY AND QUALITY ACCEPTANCE CRITERIA (SRQAC)
FR 439 : ISSUE 2011 OPERATIONS TECHNOLOGY GENERIC REQUIREMENTS (OTGR)
TR STS 000383 : ISSUE 5 GENERIC REQUIREMENTS FOR COMMON LANGUAGE BAR CODE LABELS
TR NWT 000357 : ISSUE 2 GENERIC REQUIREMENTS FOR ASSURING THE RELIABILITY OF COMPONENTS USED IN TELECOMMUNICATIONS EQUIPMENT
FR 440 : ISSUE 2011 TRANSPORT SYSTEMS GENERIC REQUIREMENTS (TSGR)
SR TSY 000331 : ISSUE 1 APP C DESCRIPTION OF A BELLCORE CIRCUIT SWITCHING SYSTEM DESIGN ANALYSIS
TR NWT 000418 : ISSUE 2 GENERIC RELIABILITY ASSURANCE REQUIREMENTS FOR FIBER OPTIC TRANSPORT SYSTEMS (A MODULE OF RQGR, FR-NWT-000796)
GR 839 CORE : ISSUE 1 GENERIC REQUIREMENTS FOR SUPPLIER-PROVIDED TRAINING
GR 477 CORE : ISSUE 4 NETWORK TRAFFIC MANAGEMENT
TR TSY 000481 : ISSUE 4 REV 1 OTGR SECTION 11: GENERIC OPERATIONS INTERFACES: OVERVIEW
TR EOP 000066 : ISSUE 1 SPACE PLANNING DOCUMENTATION REQUIREMENTS
TR TSY 000301 : REVISION 2 PUBLIC PACKET SWITCHED NETWORK GENERIC REQUIREMENTS (PPSNGR)
GR 209 CORE : ISSUE 6 GENERIC REQUIREMENTS FOR PRODUCT CHANGE NOTICES (PCNS)
GR 499 CORE : ISSUE 4 TRANSPORT SYSTEMS GENERIC REQUIREMENTS (TSGR): COMMON REQUIREMENTS
TR NWT 000295 : ISSUE 2 ISOLATED GROUND PLANES: DEFINITION AND APPLICATION TO TELEPHONE CENTRAL OFFICES
TR TSY 000004 : ISSUE 1 REV 2 SYSTEMS ENGINEERING REQUIREMENTS FOR THE 1ESS SWITCH AUTOMATIC MESSAGE ACCOUNT TRANSMITTER (AMAT)
SR 69 : ISSUE 4 COMPTROLLERS AUTOMATIC MESSAGE ACCOUNTING FORMAT DESCRIPTION (CAFD)
GR 508 CORE : ISSUE 4 LSSGR: AUTOMATIC MESSAGE ACCOUNTING (AMA), SECTION 8
TR NWT 000179 : ISSUE 2 QUALITY SYSTEM GENERIC REQUIREMENTS FOR SOFTWARE
FR 482 : ISSUE 3 OTGR SECTION 12.0: OPERATIONS APPLICATION MESSAGES
TR TSY 000824 : ISSUE 2 OTGR SECTION 10.1: USER SYSTEM INTERFACE USER SYSTEM ACCESS
TR TSY 000385 : ISSUE 1 REV 1 AUTOMATIC MESSAGE ACCOUNTING TELEPROCESSING SYSTEM (AMATPS) GENERIC REQUIREMENTS
TR NWT 000284 : ISSUE 2 RELIABILITY AND QUALITY SWITCHING SYSTEMS GENERIC REQUIREMENTS (RQSSGR)
TR TSY 000541 : ISSUE 2 REV 2 LSSGR: MEASUREMENTS AND ADMINISTRATION, SECTION 8.2-8.6 (A MODULE OF LSSGR, FR-NWT-000064)
FR 796 : ISSUE 2011 RELIABILITY AND QUALITY GENERIC REQUIREMENTS (RQGR)
GR 512 CORE : ISSUE 2 LSSGR: RELIABILITY, SECTION 12
GR 2914 CORE : ISSUE 4 HUMAN FACTORS REQUIREMENTS FOR EQUIPMENT TO IMPROVE NETWORK INTEGRITY
SR 504 : ISSUE 1
TR NWT 000078 : ISSUE 3 GENERIC PHYSICAL DESIGN REQUIREMENTS FOR TELECOMMUNICATIONS PRODUCTS AND EQUIPMENT
GR 478 CORE : ISSUE 4 MEASUREMENTS AND DATA GENERATION
GR 474 CORE : ISSUE 2 NETWORK MAINTENANCE: ALARM AND CONTROL FOR NETWORK ELEMENTS
TR 332 : ISSUE 6 RELIABILITY PREDICTION PROCEDURE FOR ELECTRONIC EQUIPMENT

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